Privacy Policy
Last updated: Draft
Who we are
PowerNetPro Pvt. Ltd. ("PowerNetPro", "we") provides battery energy storage and solar EPC services across Pune & Maharashtra. This policy explains how we handle personal data you share with us.
What we collect
When you request a free audit or contact us, we may collect:
- Your name, phone number and (optionally) email address
- Your property type and location
- Your current backup arrangement
- Electricity bills you choose to upload, which may contain your consumer number, name and address
Purpose
We use this information for a single stated purpose: to prepare a free energy audit and proposal for you, and to contact you about it. We do not use it for any other purpose without your consent.
Consent
We collect your electricity bills and details only with your explicit consent, given by ticking the consent box on our form. That consent is recorded with a timestamp. You may withdraw consent at any time (see "Your rights" below).
How we store and protect it
- Uploaded bills are stored in encrypted object storage, not in any personal email inbox.
- Data is transmitted over encrypted connections (TLS).
- Access is restricted and time-limited through signed URLs.
- Uploaded documents are scanned before storage.
Retention
We retain uploaded electricity bills for no longer than 12 months, after which they are deleted automatically. Basic enquiry details may be kept longer to service any ongoing relationship, and deleted on request.
Your rights
You can ask us to access, correct or delete your personal data, or to withdraw consent. To do so, email privacy@powernetpro.com. We action deletion requests within 30 days.
Contact
Questions about this policy? Email privacy@powernetpro.com.
